Instruction Fall Detection Watch

Please allow 24hrs for the network to improve and consider the source accuracy:

GPS is very accurate (5m-50m) and requires a clear view of the sky.

WiFi is moderately accurate (50m-500m) and uses your internet's IP location.

LBS accuracy is (50m-500m) and estimates its proximity to the nearest tower. This is only used when no other location sources are available.

GET TO KNOW YOUR WATCH’S APPS

CLOCK FACES

Press and hold down to swipe through various clock faces* and select preference.

PHONE

Use the dial pad to freely dial any number.

Disable this with the app. Select ‘Function Restrictions’ and turn off ‘Enable Dialpad’.

CONTACT

To add, edit or delete tamper-proof contacts onto the watch, use the SeTracker app Phone Book feature. Tap the green camera icon to add a picture. Enter contacts in +15551231234 format and make a test call, if you receive a "voicemail not setup error", re- add your contact without the +1. Service and coverage is required to modify contacts.

Chat

This is the messaging app between the Chat feature on SeTracker app and the watch's Chat app. The watch can send direct or shared family group voice & picture messages with Family Members (p.12).

Chat also allows for watches to connect as 'Friends' for direct watch-to-watch voice & picture messaging (See 'Friends' p.11)

SMS

If enabled, SMS can be used to send text messages.

To intercept SMS messages, go to 'SMS

Messages' on the SeTracker app.

To avoid unsolicited calls to your child, activate 'Reject Unknown Call' in the App and only added contacts can call the watch.

VIDEO CALL

HD video calls between the Med-Watch and trusted Family Members using the app.

CAMERA

Take HD pictures straight from the watch.

Gallery

View pictures taken from the watch. These can be exported using your charging cable and a computer (see p.11).

DAY TOOLS

Schedule
Enter and view class schedules.

Math
Timed mental arithmetic challenges!

SETTINGS

Settings include:

Shutdown & Reboot
Volume & Brightness
Flashlight
Network Settings to change APN WiFi

Bluetooth- works with most headphones and hearing assistance devices.
Fall Detection
Date & Time to set preferred formats Device Info, including your IMEI Languages and more..

STEPS

Counts lifetime steps. Lifetime step can be reset by performing a factory reset.

Manage Steps from 'Health' on the app.

APP STORE

Install available child safe applications.

DATA TRANSFER

Plug your 4-pin USB charging cable into your computer to export and import files to or from your Med-Watch.

Several options will be displayed each with explanations on data transfer options.

FRIENDS

Open the 'Chat' app to add up to four Angel Watches as friends for direct messaging.

Connect all watches to the same WiFi and enable bluetooth (SETTINGS).

Place watches close together, open the ‘Chat’ app on all, tap the 'add contact' icon on top right. Wait up to a minute for the icons to go from grey to color and select an icon to represent friend.

Med-Watch is not a medical device. Consult your physician for medical monitoring.

Location and GPS Settings

Toggle between current and all Med-Watch users on the same screen

Find Med-Watch user location

See your location as the app user

Create Geo-Fences and be alerted when the watch exits the area. Press '+', tap to drop a pin and select geo-fence radius.

Tracking movement history
Toggle Normal, Satellite & Traffic views

HEALTH

View Steps, est. Calories burned, Distance covered, Sleep Quality, Body Temp, Heart Rate & Blood Pressure (which can also be taken remotely) and set timings to monitor.

Measurements are in CM and weights in KG. These cannot be changed.

NOTIFICATIONS

Low Power, SOS alerts and other alerts.

ALARMS

Set and edit up to three alarms.

REWARDS

Gamify good behavior with love hearts- e.g. 10 love hearts in a week earns a pizza!

REMOTE CAMERA

Concerned about safety? Need images? Capture images remotely and view gallery.

FALL ALERTS

Notify Family Members of a quick movement met with a sudden stop through the watch's in-built accelerometer.

Enable Fall Alerts to send fall notifications to all SeTracker app Family Members.

Use Fall Alert Call to auto-dial SOS emergency contacts. Enter emergency contacts in order using the SOS feature

Sensitivity of Fall Alerts may be adjusted using the app.

MEDICATION REMINDER

You can set multiple medication reminders to go off either once, daily, or only on set days.

Your medication reminder is a text prompt on the watch itself. You may also add an audio reminder that you can record yourself.

Press and hold the button to record. Release to end your recording. Use the back

button to erase and re-record if needed.

To use a voice prompt message you must also enter a text prompt message.

SOUND/VIDEO GUARDIAN (DROP-IN)

Discreetly activate the microphone/camera on the watch to monitor one-way audio/video without alerts coming onto the watch.

Enter your phone number (not the watch) in +15551231234 format. Press ‘Activate Call Back’ to receive a one-way cellular call.

DO NOT DISTURB

Set up to four times on specified days to block calls & messages. SOS calling will still function.

SMS ALERTS

Enter the parent’s phone number to be alerted by SMS if the watch's battery is critically low or the SOS prompt has been activated. These notifications are also sent through the app but SMS alerts are helpful in areas of low/no data.

FIND WATCH

Press to locate your Med-Watch. A sound will play loudly through the watch’s speaker.

SET LOCATION BASE STATION (LBS)

If network permitted, LBS estimates the proximity to the nearest cellular tower when no better sources are available (e.g. underground parking). Accuracy: 50m-1000m.

FUNCTION RESTRICTIONS

Toggle the watch’s ability to freely dial numbers using the keypad or disable the GPS.

LANGUAGE

Choose to select from 16 languages.

SCHEDULE SHUTDOWN

Set times for watch to reboot or shutdown.

If you are in an area of intermittent coverage or on the move frequently, rebooting daily to refresh your network may be helpful.

TIME ZONE

Over-ride your watch's automatically selected network date and time.

BODY TEMPERATURE MEASUREMENT

Remotely read and monitor the wearer's Body Temperature and view life-time historical data from all readings.

Normal body temperature should be between 97°F - 99°F, ideally at 98°F.

NIGHT POWER SAVINGS MODE

Disconnect from 10pm to 6am every night to save data and reduce battery consumption.

SMS MESSAGES

Intercept SMS messages sent to the watch on your app. Choose to enable or disable.

REJECT UNKNOWN CALLER

Activate to block unwanted calls so only saved Contacts are able to call the watch.

Phone Book contacts must be saved correctly, e.g. +15551231234 to be recognized by network.

SET DEVICE WIFI

View the WiFi networks around the Med-Watch from anywhere and set the WiFi connection remotely; though it is recommended to update WiFi in the watch’s settings directly where possible.

REMOTE SHUTDOWN

Remotely shutdown your Med-Watch.

RESET DEVICE

Restore Med-Watch to factory settings.

If you are unable to reset your Med-Watch remotely, open the Phone app on the watch, enter *#174714#* and press the green button to factory reset your device.

REMOTE RESTART

Restart your Med-Watch from the app.

This is helpful if you are separated from the watch and you're having connection issues.

HAVING REGISTRATION ISSUES?

I ENTER A PASSWORD BUT IT DISAPPEARS

Use a password that is 8-12 characters with only letters and numbers; no symbols, and at least one capital letter.

THE REGISTER BUTTON ISN'T LIGHTING UP

Manually enter the verification code. Use a password that is 8-12 characters with letters, numbers and at least one capital letter.

I'M REGISTERED BUT CAN'T LOG INTO THE APP

Click 'Forgot Password'. Reset to one that is 8- 12 characters with only letters and numbers and at least one capital letter, no symbols.

MY WATCH'S QR CODE IS SHOWING '000000'

Make sure your watch is either connected to WiFI or that your SIM is activated. Insert chip side up in the SIM tray using. Open using the SIM tool. Go to Settings > Reboot and wait 5 minutes. The code will automatically change.

APP WATCH REGISTRATION ISN'T COMPLETING

Remove punctuation from the Nickname. e.g. enter name as Sarah, not Sarah's Watch.

I NEED TO CHANGE MY APP ACCOUNT REGION

Log back in to your previous region. Go to ME and click Delete Account. Re-register your account again, now in North America.

NEW FAMILY MEMBER APPROVAL NOT COMING

The Admin and all Family Members need to have their accounts all registered in North America. Delete account and re-register region to match the Admin.

HAVING NETWORK ISSUES?

WHEN I SWIPE DOWN THERE'S NO 4G OR LTE

See an ! mark? Reinsert the SIM card with the chip facing up and reboot (Settings-Reboot)

See a sideways triangle? That means 'no service'. Check line activation and coverage.

CALLS TO WATCH ARE GOING TO VOICEMAIL

The number you are calling from may not be saved on the watch in a recognizable way, and you also have 'Reject Unknown Caller' enabled.

Use your app to edit allowable numbers onto the watch. For the USA, enter +1 before the number, eg. +15551231234, or your country code. Do not use spaces or dashes.

Not working? Re-add contact without the +1.

CALLS MY WATCH KEEPS SAYING 'OFFLINE'

1.Remove SIM card, reboot (SETTINGS- REBOOT) and connect to WiFi.

2.Go to SETTINGS > MORE-DEVICE INFO and check for available firmware updates.

3.Click 'Update' (or exit/go back).
4.On the app, click Exit or Sign Out. Confirm

Area is set to North America (or see p.8) 5.Re-insert SIM, click in place, and reboot. 6.Confirm 4G is visible, with signal (or see p.6) 7.Check again for connection. No luck yet? 8.Visit support.angelwatchco.com and search

'Correct data/APN settings for Med-Watch

9.Delete your SeTracker App account

(ME-Delete Account) and re-register.
If issues persist, Reset & Re-register (see p.22).

THE GPS SHOWS THE LOCATION WAY OFF

Find which location source your watch is using. Is it WiFi, GPS or LBS? (see p.8). Each is very different. Disable WiFi on your watch and go outside where you have a clear view of the sky. Tap the green pin on the app's Map and wait for 'Device Positioning' to fully complete.

It may take a moment to download map initially, or with significant location changes.

RESET & RE-REGISTER (ACTIVE SIM REQUIRED)

1.On the watch, open 'Phone'. Enter the code *#174714#* and press call to factory restore.

2.On the app, press DELETE ACCOUNT. 3.Re-register a new account in North

America. You may use your original email. 4.Open the watch's QR Code app and scan

the 'RegCode'. It may take ~5 minutes to

change from 00000 (if not, see p.20). 5.Confirm you can see 4G at top (or see p.6). 6.The correct APN (data) setting should be

auto-applied on the watch. If not, visit support.angelwatchco.com and search 'Correct data/APN settings for Angel Watch'

7.Allow several minutes and re-test location outdoors. Allow time for map to download.

8.If issues persist, test your SIM in another phone to confirm activation. On your phone, you should be able to call & browse the internet (with WiFi disabled) . If not, contact your network and resolve with the SIM in a normal phone first.