Refund policy

Refunds and Exchanges

30 Days Exchange Guarantee

We are confident you'll love the MedWatch. That's why, we're giving you 30 Days to test the MedWatch. In any case your Med-Watch doesn't work as expected, message us with a short video showing the issue of the item to: info@med-watches.com. We refund you or send you a new Watch for FREE!

Disclaimer: The Med-Watch is fairly accurate, but not as accurate as medical equipment. Keep that in mind if you have any serious health conditions. You should use Med-Watch additional to your regular blood pressure Monitor.

We are only able to issue refunds if the watch is not working, damaged or does not arrive within 45 Days.

Problems with setup and sync to the app:

Check our step by step instructions here: Click

You always welcome to send us an email to: info@med-watches.com and we will help you with the set up.

ORDER CANCELLATION

Cancellation on Orders
If you would like to cancel your order, please contact us at info@med-watches.com as soon as you can - once we've started the fulfillment process we are unfortunately unable to cancel the order. Please note we can not guarantee that we will see your email before your order gets fulfilled. We will refund the full amount minus $2.5 fee.

INCORRECT ADDRESS

We are unable to issue refunds for delivery failures due to incorrect addresses provided by the customer or delivery failures after attempted delivery on our part. We will not be responsible for these situations. If a product is returned to us, the customer must wait until the product arrives back at our facility before we can reship or issue a refund. For reshipping to the customer, there will be an additional shipping charge. If the customer opts for a refund, there will be a reinstatement fee of 8.5%.

We will try do do what we can to make you happy! So while the above policies do apply, if for any reason you are not satisfied with your order, please reach out to us! Get your Med-Watch now: https://med-watches.com